How do I deactivate an account in an institution?

This is part of our Chalk Solutions. You will not have this option if you are a free user.

This article will guide you on how to deactivate an account in an institution.

Note: Keep in mind the implications this could have on for user access. Click here for more important information on removing verses deactivating accounts within your institution.

Step 1:

Open the Admin menu at the top of the page, then click Organization Settings.

Step 2:

You will automatically be taken to the Users tab. Locate the user you wish to deactivate, then hover your mouse over the Active status on the right-hand side. Click on the Deactivate button that appears.

Step 3:

In the pop-up, be sure to check the warning tags. Once you've agreed to the each section, select the Yes, Deactivate button.

Step 4:

The account is now deactivated, as shown below:

Note: You can also select multiple accounts using the checkboxes on the left-hand side, then choose Deactivate from the bulk actions at the top of the user list:

Unfortunately, Admin features are not yet available on mobile.