How do I deactivate an account in an institution?
This is part of our Chalk Solutions. You will not have this option if you are a free user.
This article will guide you on how to deactivate an account in an institution.
Note: Keep in mind the implications this could have on for user access. Click here for more important information on removing verses deactivating accounts within your institution.
Step 1:
Open the Admin menu at the top of the page, then click Organization Settings.
Step 2:
You will automatically be taken to the Users tab. Locate the user you wish to deactivate, then hover your mouse over the Active status on the right-hand side. Click on the Deactivate button that appears.
Step 3:
In the pop-up, be sure to check the warning tags. Once you've agreed to the each section, select the Yes, Deactivate button.
Step 4:
The account is now deactivated, as shown below:
Note: You can also select multiple accounts using the checkboxes on the left-hand side, then choose Deactivate from the bulk actions at the top of the user list:
Unfortunately, Admin features are not yet available on mobile.
Unfortunately, Admin features are not yet available on mobile.