How do I join an existing Chalk Team?

To join an existing Chalk Team, its Team Lead will need to send you an invitation email. If you have not received an invitation email, please reach out to your Team Lead to ensure they have your correct contact information.

What happens to my Gold billing information when I join a Chalk Team?

Upon upgrading to Teams, your current Gold subscription will be immediately cancelled and the remainder will be refunded. Payment information is not required to join an existing Chalk Team, as payment is handled by the Team Lead.

Step 1:

Click the link in the invitation email sent by the Team Lead.

Option 1: I don't have an existing Chalk account

Upon clicking the link in the invitation email, you will be asked to set up your Chalk profile. Enter your name and create a password for this account. You will not be able to edit the email on the account, as it needs to match the invitation, but you can edit the email associated with your account at a later time. Click Continue when ready.

You will see a message confirming you have successfully joined the Chalk Team. You can click Continue to Setup to begin setting up your planner.

If this is your first time using Chalk, you can read our Planboard Learning Guide or use our in-app Live Chat to help walk you through this process.

Option 2: I have an existing Chalk account

Log into your existing Chalk account that matches the email on the invitation.

Note: If the invitation email does not match the email on your Chalk account, the Team Lead will need to resend the invitation to the correct email.

You will see a message confirming you have successfully joined the Chalk Team. You can click View Your Team to go to your Billing page, or can begin using the premium features and sharing lessons through Resources.