My payment was not accepted! What do I do?

Payment for Chalk Gold or Chalk Teams subscriptions is managed through the Stripe payment platform. If you receive an error when attempting to sign up for Chalk Gold or Teams, it may be due to an unsupported payment method or your banking institution may need to approve the transaction.

If you are having difficulty with successfully signing up for Chalk Gold or Teams, please reach out to us via Live Chat or by emailing us at and we will be happy to help resolve the payment issues with you.