How do I reactivate an account in an institution for the Instruction solution?

This is part of our Chalk Solutions. You will not have this option if you are a free user.

This article will guide you on how to reactivate an account that has been previously deactivated in an institution for the Instruction solution. This could be due to a teacher returning to an Institution they worked at previously.

Step 1:

Select the Users tab in the Admin Menu.

Step 2:

Click the "Clear" button to the right of the Filters. Deactivated accounts are filtered by default.

Step 3:

Select the user in the list.

Step 4:

This is what a user profile will look like after it has been deactivated. Select the Reactivate button.

Step 5:

In the pop-up, be sure to check the warning tags. Once you've agreed to the each section, select the Yes, Reactivate button.

Step 6:

The user's account will now be in an Active status, meaning that the user can once again log into their account and use it.

Unfortunately, Admin features are not yet available on mobile.