How do I reactivate an account in an institution?
This is part of our Chalk Solutions. You will not have this option if you are a free user.
This article will guide you on how to reactivate an account that has been previously deactivated in an institution. This could be due to a teacher returning to an institution they worked at previously.
Step 1:
Open the Admin menu at the top of the page, then click Organization Settings.
Step 2:
You will automatically be taken to the Users tab. Locate the user you wish to reactivate, then hover your mouse over the Deactivated status on the right-hand side. Click on the Reactivate button that appears.
Step 3:
In the pop-up, be sure to check the warning tags. Once you've agreed to the each section, select the Yes, Reactivate button.
Step 4:
The user's account will now be in an Active status, meaning that the user can once again log into their account and use it.
Note: You can also select multiple accounts using the checkboxes on the left-hand side, then choose Reactivate from the bulk actions at the top of the user list:
Unfortunately, Admin features are not yet available on mobile.
Unfortunately, Admin features are not yet available on mobile.