How do I remove an account from an institution?

This is part of our Chalk Solutions. You will not have this option if you are a free user.

This article will guide you on how to remove an account from an institution.

Note: Keep in mind the implications this could have on data entered by the user. Click here for more important information on removing verses deactivating accounts within your institution.

Step 1:

Open the Admin menu at the top of the page, then click Organization Settings.

Step 2:

You will automatically be taken to the Users tab. Select one or multiple accounts using the checkboxes on the left-hand side, then click Remove.

Step 3:

In the pop-up, be sure to check the warning tags. Once you've agreed to the each section, select the Yes, Remove button.

Step 4:

The user will be removed from your institution. The user will now be able to access their account, but no longer have access to any of the institution resources.

Note: Removing users from a particular school or group will not remove the user from the institution, but those users will no longer have access to the materials specific to that school or group.

Unfortunately, Admin features are not yet available on mobile.